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FAQStraight answers before the call.
Fifteen questions we get on audit calls, grouped by topic. Missing one? Email hello@adslark.com.
Results and timelines
How fast will I see results?
Directional movement shows in 3 to 4 weeks: tracking fixed, waste cut, first creative winners identified. Stable gains in blended ROAS and nCAC usually take 60 to 90 days. We set week-4 and week-12 targets in writing.
Do you guarantee a ROAS number?
No. A guarantee before seeing your margins, offer and data is a guess. We guarantee the process: auditable tracking, finished tests, written decisions and a weekly report.
What happens in the first 30 days?
Days 1 to 5 audit. Days 6 to 12 rebuild. Days 13 to 21 launch. From day 22 we scale. You get a written audit, a ranked fix list and a weekly Loom from the first week.
Budgets
What ad budget do I need?
We recommend $2,000 to $5,000 per month as a floor, depending on channel. Meta and Google work best from $3,000. TikTok from $2,000.
Is ad spend included in the retainer?
No. You pay ad spend directly to Meta, Google and TikTok. Our retainer is a flat monthly fee, never a percentage of spend.
When should I increase budget?
When nCAC sits under the ceiling for two weeks and creative winners are rotating in. We write scale rules up front, such as raise 20% every 5 days while nCAC holds.
Creatives
Do you make the ads?
Yes. We brief UGC creators, write hooks, edit variants and format for each placement. If you have a creative team, we brief them and review output.
How many creatives do I get?
4 new concepts per month on Launch, 12 variants on Growth and 24 or more on Scale. Extra packs are available as an add-on.
Do I need a lot of video footage?
No. A single shoot or a few creator videos can produce a dozen variants through new hooks, cuts and captions.
Contracts and ownership
Are there long-term contracts?
There is a 90-day sprint to rebuild and stabilise. After that it is monthly rolling with 30 days notice and no exit fee.
Who owns the ad accounts and data?
You do. Accounts, pixels, GA4, dashboards and creative files stay in your business. We work with admin access.
What happens if I leave?
We hand over documents, kill and scale rules, test logs, creative files and dashboards. Nothing is held back.
Tracking and reporting
How do you report?
A live dashboard with MER, nCAC, spend and margin overlay, plus a 6 to 10 minute Loom each week. A bi-weekly strategy call is included on Growth and Scale.
Why do my platform numbers not match Shopify or my CRM?
Common causes: double-counted events, attribution window differences, view-through credit and missing UTMs. We reconcile platform, GA4 and backend and report the gap.
What is MER and why do you use it?
MER is marketing efficiency ratio: total revenue divided by total ad spend. It ignores attribution disputes and shows whether paid media is paying back at the business level. We use it with nCAC.
Find the leak before you spend another dollar.
Free audit of your Meta, Google or TikTok account. Written findings in two business days. No pitch deck.